PHX Perspective

Upcoming Training Class for Volunteers!

Join America’s Friendliest Airport as a Navigator Volunteer.

Sky Harbor Navigators are friendly volunteers whose mission is to make our guests’ experience at Sky Harbor Airport faster, easier and more enjoyable. Navigator volunteers serve all over the Airport by providing directions, information and friendly assistance. They also serve as a welcoming presence to over 100,000 passengers each day.

“Volunteering at the Airport is an exciting, challenging, and definitely fun endeavor,” said Alisa Smith, Customer Service Manager.

“Our Navigator volunteers come from all professions. Some are former teachers, doctors, airline employees and even current college students,” said Smith.

“They all have one thing in common, they love helping people.”

The next all-day training class for new volunteers is Thursday, June 29, with more scheduled throughout the year.

After the all-day orientation class, new volunteers go through an eight-week training program where they learn all about the Airport and its partners.

Volunteers must have the stamina to serve a four-hour shift with a 20-minute break and be able to commit to serving one, four-hour shift per week. Prospective volunteers must also pass a background check to qualify for an Airport badge and be year-round residents of Arizona.

Great communications skills and a friendly smile are also essential.

Those interested in volunteering can fill out an application or call 602-273-4017 for more information.

Find out how Sky Harbor celebrated National Volunteer Week 2010.