November 2024
FLY Officer Saves Employees Life
Officer Dawnette went above and beyond when she responded to an emergency at the 44th Street PHX Sky Train® Station. After witnessing an employee trip on the escalator and suffer injuries, Officer Dawnette immediately stepped in by grabbing paper towels to stop the bleeding. She stood by the employee's side to keep her calm until the paramedics arrived. For her quick action and compassion Officer Dawnette was recognized by our On-the-FLY team (F = Friendly. L = Let me help. Y = You.)
Do you have a story about awesome customer service from a Sky Harbor employee? Send the details to us at skyharbor@phoenix.gov.