Important Information for Employees
General Airport Contact Information
Phone Numbers
- Main Number: 602-273-3300
- Text Us: 602-622-4132
- Safety Hotline: 602-495-7233 (602-495-SAFE)
- Airport Paging: 602-273-3455
- Lost and Found: 602-273-3333
- Parking Hotline: 602-273-4545
Report a maintenance problem
Helpful Information
Safety Reporting
Phoenix Sky Harbor Customer Service Training Video
2026 Arizona Monsoon Outlook
The National Weather Service (NWS) offices covering the state of Arizona (NWS Tucson, Flagstaff, Phoenix, and Las Vegas) have collaborated on this year's 2026 Arizona Monsoon Outlook.
Monsoon season takes place between June 15 and Sept. 30. The CPC (Climate Prediction Center) forecast has nearly all of Arizona with a lean (33-50%) towards above normal precipitation and above normal temperatures (40-50%) for the July-August-September period.
NWS has prepared a video presentation, a one-pager, and an outlook graphic in both Spanish and English. You can find these specific resources through the links below.
2026 Arizona Monsoon Outlook Video: English | Spanish
2026 Arizona Monsoon One-Pager English | Spanish
2026 Arizona Monsoon Outlook Graphic English | Spanish
For the latest local National Weather service forecast, visit: weather.gov/phoenix
Recognize Outstanding Service
Did you see an airport employee going above and beyond? We want to recognize them for an On-the-Fly Award. Email us at skyharbor@phoenix.gov.
Water Fountain Map
Terminal 3
Summer Schedule for the PHX Sky Train® through Oct. 31, 2026
Wait times listed are approximate.
The PHX Sky Train® | Phoenix Sky Harbor International Airport
For 44th Street Station only:
- Personal escorts to vehicles for employees are also available on request. Contact the Security Guard at the vehicle lot entrance or Ace Parking.
- The Ace Circulator Shuttle will also be available to drop off employees at their vehicles upon request during non-peak hours.
Update: West Lobby - 44th Street PHX Sky Train® Station
In response to employee feedback, and in an effort to make access to the PHX Sky Train® easier and improve pedestrian traffic flow on-site, early Thursday morning, March 5, the West Lobby of the 44th Street PHX Sky Train® Station will be opening, in addition to the East Lobby. This is for a 30-day trial period, during which both the East and West lobbies will be open and staffed with security guards.
Special Alerts
TSA ConfirmID
Starting Feb. 1, 2026, passengers who do not present an acceptable form of ID (including non-REAL ID compliant state-issued identification) at TSA checkpoints may verify their ID using the TSA ConfirmID fee-based service. Learn more about TSA ConfirmID at tsa.gov/tsaconfirm-id.
Phoenix Sky Harbor is taking part in the Blue Campaign, which is designed to educate employees and passengers alike to recognize human trafficking and the best way to respond to potential instances.
The U.S. Department of Homeland Security has created videos to spread awareness of the signs and indicators of human trafficking.
Remember: If you see something, say something.
Stay Informed About Construction, Road Restrictions
Road restrictions and construction updates are a click away: Improving PHX, DVT and GYR is where you can find important notices about projects that are ongoing and coming soon.
Visit improvingphx.com for more information about ongoing construction activities throughout the airport.
Roadway Reconfiguration:
Buckeye Road merge to Eastbound Sky Harbor Boulevard – Terminal Access Road. Beginning Sunday, May 10 at 10:00 a.m.
New Airside Access Gate 125
A new security access Gate 125 is replacing Gate 141 to prepare for Terminal 3's new North Concourse project. Starting Dec. 17, Gate 125 will be in use on the east end of the airport. Gate 144 will return original access for staff of the Fire, Police and Aviation departments only. See details on the map..
Permanently Closed - Gate 141
Enhancing Airport - Join Our ReBokeh Training Session
You are invited to a training focused on ReBokeh, an accessibility app designed to support individuals with low vision by enhancing real‑world visual clarity through personalized image processing. This service is available to passengers and employees at no cost at PHX, GYR and DVT.
This session will be led by ReBokeh Founder and CEO Rebecca Rosenberg. During this session, we will:
- Walk through the core features of the ReBokeh app
- Demonstrate how it can support users as they navigate our airports, PHX Sky Train® stations, Rental Car Center, and other facilities
- Share best practices for introducing the tool to those who may benefit from it
- Provide hands‑on time for staff to explore the app
This training is an important step in strengthening our accessibility support and ensuring we’re equipped with the latest tools that can make a meaningful difference.
ReBokeh Training Session:
- Date: Tuesday, June 9
- Time: 3-4 p.m.
- Location: Aviation Headquarters, 3 North Conference Room
- This session will be in-person only; we will offer virtual training in the future
- Bring your phone and/or tablet so you can download the app and use it during the training
If you have any questions or need an accommodation, please reach out to Ira McCullough, ADA/Title VI Program Manager, at ira.mccullough@phoenix.gov or 602-291-3711.